Mobility assistance is available to all passengers at Toronto Pearson. This service is provided by your airline. In order to arrange for assistance during your time at Toronto Pearson please contact your travel agent or airline directly prior to your travel date. For a list of all airlines that operate at Toronto Pearson, and their contact information, you may find this information on our website at the following link: https://www.torontopearson.com/en/airlines
Should you need assistance from the departures curb or parking garage to your airline’s check-in counters please contact our Airport Information Centre with your airline and flight number and they will transfer you through to the correct team for assistance. They are available 24 hours at 416-AIRPORT (416-247-7678) or toll free at 1-866-207-1690. If you are at the airport and need assistance please pick up an Information Phone to speak with a representative.